You get voice communications, chat, presence, mobility, collaboration, desktop sharing, faxing, voicemail and business SMS in a single platform and integrated suite of applications. Our geo-redundant and active-active architecture delivers the +99.99% uptime you demand.
Eliminate equipment and carry your communications infrastructure anywhere you go with cloud hosted VoIP communications. Enjoy the features you expect, including local, long distance, and international calling, voicemail, phone extensions, staff directory and keeping your existing phone numbers.
VoIP stands for voice over Internet protocol. VoIP is a technology that allows your voice to be sent over the Internet. Using a broadband Internet connection and subscribing to Tek Advisors allows a person to make phone calls over the Internet.
Session Initiation Protocol – a signaling protocol for Internet Telephony. SIP can establish sessions for features such as audio/videoconferencing, interactive gaming, and call forwarding to be deployed over IP networks, thus enabling service providers to integrate basic IP telephony services with Web, e-mail, and chat services.
You will need a broadband Internet connection such as Metro Services or Cable or others (T1, wireless, etc.).
Losing power can cause your Internet connection to go down. If this happens you will not be able to make calls unless you are equipped with a backup UPS, which could power the connection for a limited short duration. Using a UPS to power your modem and VoIP ATA should allow an Internet connection to be maintained for a short duration and should suffice for short local outages, providing that your ISP is still powered up from your connection to their head end. For larger outages the loss of Internet may be more problematic, as for instance a cable company depends on amplifiers to power some of their equipment. If those amplifiers lose power then their system will go down in that area, including both TV and Internet.
Yes, with a LOA we can port your phone number from your current provider to Tek Advisors.
A LOA or Letter of Authorization is a document that allows a VoIP provider to request your numbers on your behalf. This LOA would need to be filled out accurately, signed and faxed to your VoIP provider.
PBX stands for “private branch exchange” which is a telephone exchange or switching a private organization and performs concentration of central office lines or trunks and provides intercommunication between a large number of telephone stations in the organization.